Your HRA Plan
As a premier retirement, investment and insurance company servicing the financial needs of millions of individual and institutional customers throughout the United States, Voya’s goal is to help make it easier for Americans to grow, protect, and enjoy their savings across all major life stages. We are focusing on our customers, doing the right thing, delivering on our promises, and respecting our people and our environment. Your employer has selected Voya Financial® to administer your HRA.
Your HRA is an employer-funded health plan that provides individual accounts for reimbursing employees, retirees and their dependents for qualified medical expenses and permits any unused portion of the account at the end of the year to be carried forward to the next year. Unlike flexible spending accounts, there is no annual “use it or lose it” requirement for HRAs.
Third-party administration services for your HRA are provided by Benefit Plan Administrative Services, Inc. (BPAS) and, in part, by WEX Health, Inc. On the HRA Participant Portal hosted by BPAS you can:
- Direct your investments into the funds of your choice.
- Monitor your investment account, with triple tax-free benefit to you. Contributions are made pre-tax; earnings and withdrawals are tax-free when used to pay qualified medical expenses.
- File and track your claims. Online access to file claims and upload required documentation, as well as view claims and payment history.
Account Access
Are you an HRA Plan Participant?
If your HRA Plan reimburses you for qualified medical expenses incurred after retirement or separation from service, access your account on the HRA Participant Portal hosted by BPAS. View the HRA Participant Brochure to learn more about this important benefit offered by your employer.
Note: If you have a retirement plan with Voya, you can also view your HRA balance and access the HRA Participant Portal by logging into your retirement account online or the Voya Retire mobile app. If you are looking for information about your Voya HSA, FSA, or other benefit programs, please contact Voya Financial Health Account Solutions using the contact information below.
Are you an HRA Plan Sponsor?
You are an HRA Plan Sponsor, you can access your account on the HRA Sponsor Portal.
If you are the sponsor of a retirement plan with Voya, you can also access the portal via the Voya Sponsor Website.
Additional Resources
Need help?
Contact Voya Financial Health Account Solutions for account or claims processing information.
Toll-free: (833) 232-4673
Toll-free Secure Fax: (855) 370-0670
Service Hours: Monday – Thursday, 8 a.m. to 6 p.m. ET; Friday, 8 a.m. to 5 p.m. ET
Email: HASinfo@voya.com
Not FDIC/NCUA/NCUSIF Insured | Not a Deposit of a Bank/Credit Union | May Lose Value | Not Bank/Credit Union Guaranteed | Not Insured by Any Federal Government Agency
Investment options available through a Health Reimbursement Arrangement are long-term investment vehicles, which allow you to allocate contributions among investment options that have the potential to grow on a tax-free basis. Account values fluctuate with market conditions; when withdrawn the principal may be worth more or less than its original amount invested.
A Health Reimbursement Arrangement is not an insurance policy. It is a tax-advantaged, employer-sponsored, self-insured employee health benefit subject to IRS Code Section 105. This is not intended to be legal or tax advice and you should consult with your own legal/tax advisor regarding your individual situation.
You should consider the investment objectives, risks, charges and expenses of the investment options offered through a Health Reimbursement Arrangement carefully before investing. The information booklets/fund fact sheets/fund prospectuses containing this and other information can be obtained when you access your account on the Voya HRA Participant Portal. Please read the information carefully before investing.
The Health Reimbursement Arrangement is offered through Voya Retirement Insurance and Annuity Company (VRIAC), Windsor, CT. Third party administration services are provided by Benefit Plan Administrative Services, Inc. (BPAS) and, in part, by WEX Health, Inc. Voya Institutional Trust Company holds the Health Reimbursement Arrangement’s assets in a trust or custodial capacity and has engaged Hand Benefit & Trust Company, an affiliate of BPAS, to perform servicing functions on its behalf. If offered, the Voya Fixed Account is available through a funding agreement issued by VRIAC. The Voya Fixed Account is an obligation of VRIAC’s general account which supports all of the company's insurance and annuity commitments. The interest rate guarantees under the contract are subject to VRIAC’s claims-paying ability.
BPAS and WEX Health, Inc. are not affiliated with the Voya family of companies.
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